You’re sure to have heard the word “chatbot.” You may also understand what a chatbot is – perhaps you know it has something to do with AI or machine learning. Or you may know it’s a way for businesses to engage directly with millions of customers without their physical presence.
Voice search is a big trend today. It has significantly crossed the threshold of early adopters. This is because it’s more convenient for users to speak with an assistant than to type. And the results of voice queries are faster.